To reset your floating license information, please follow these steps:
- Under Windows services, stop the service(s) called Materialise Floating License Server 6.x and Materialise Floating License Server 7
- In the folder C:\ProgramData\Materialise\LicenseFiles delete (or rename) the following files (if they exist):
- fixed_sync7.dat
- index_sync7.dat
- FLSUsers.lic
- MatSoft.S7.lic
-
MatSoft.S7.lic-journal
- Verify that the current user has full control (read, write, and modify permissions) for the entire folder C:\ProgramData\Materialise\LicenseFiles
- Under Windows services, start the service(s) called Materialise Floating License Server 6.x and Materialise Floating License Server 7
- Reactivate the CCKeys again with help of these instructions:
How do I install licenses/register key files on the Floating License Server (FLS)?
After performing these steps, your licensing information should be reset and cleaned up.