Floating License Server connectivity issue - update required
You may experience issues starting or using your Materialise software if your PC connects to a Materialise Floating License Server.
An issue with the Floating License Server may prevent connected PCs from validating their licenses, causing Materialise software to display a license connection error or fail to start.
To restore normal operation, update the Floating License Server to the latest version.
Who is affected
Customers using a CCK-based Materialise Floating License Server 7.x.
What you need to do
1. Download the updated Floating License Server
Copy and paste the link into your browser:
https://softwaredistribution-downloads.materialise.com/other/fls/FloatingLicenseServer_7.8.6.0.msi?Expires=1786967151&Signature=jRSmnsaeuJ4rVU1H02nYwo681DSlaDnZCE-oNnnPHL1i~4PIHHVgDGaf9kfWzVmVVjpK~nqNnYwd44jU0WjGUTvOKugNh3hU2G~ljknDVGLyYu1xSkWqnDH3W61nrjyEv3M6MYafb9ddKEX3onVixE4-canlXMYLdpqjvu~arIKdvbNP9GoMqQt0ap3ghu0yNgjMLsUkvsIGvwW6lAtkJdHGR2Zq6JoMsEJV64EomhrZy5hVvfv0BMTNhtumslPBYaliGFI8BJtw1AxIcWVlGOQTpu8zZLVq~lo4JLNlbpTyWLevj2S2A7TkVw4c9nOx8NkZ2qhkHE8I-6-DufMsYA__&Key-Pair-Id=K3AQK0NY9G48OQ
2. Install the update on your license server
Run the installer on the server where the Materialise Floating License Server is currently installed.
The new version can be installed over the existing installation. There is no need to uninstall the current version first.
3. Restart the server
Restart the server when prompted after installation.
Your connected client PCs should then be able to validate their licenses again.
No changes are required on client PCs
You do not need to reinstall or reconfigure Materialise software on individual client PCs.
Your existing licenses, license server configuration, data, and settings will remain unchanged.
Still experiencing problems?
If you continue to experience license connection issues after updating the Floating License Server, please contact your local Materialise Support team.
