How to reset your Materialise software license

To reset your Materialise license data, please follow these steps:

  1. Close all Materialise applications. 
  2. Under Windows services, stop the following services, if they are present: 
  • Materialise Local License Server [version number]
  • Materialise Floating License Server [version number]
  • Materialise Build Processor System
  • Any other services starting with “Materialise”

3. Make sure that you have full control (read, write, and modify permissions) for the entire folder C:\ProgramData\Materialise\LicenseFiles

Remove all files from the following folder: C:\ProgramData\Materialise\LicenseFiles 

4. Under Windows services, start the Materialise services, that were previously stopped.
 After performing these steps, your previously registered Materialise licenses will be removed.

5. Reactivate your Materialise licenses:

Activating Materialise Software Guide

 

Was this article helpful?

Can’t find what you’re looking for?

Our customer service team is happy to help!