Use this guide to log in to the Materialise End-User Portal for the first time and set up your account.

Before you begin

You need the welcome email sent when your Portal Admin creates your account. It contains your temporary password.

If you don't see the email, check your junk or spam folder.

Step 1: Log in with your temporary password

1. Open the welcome email and select the link provided.
2. Enter your email address and the temporary password from the email.

Step 2: Create a new password

1. Enter the temporary password in the first field.
2. Enter your new password.
3. Re-enter the new password to confirm it.
4. Select Continue.

Step 3: Set up a security question

1. Choose a security question from the list.
2. Enter your answer.

You'll need to provide the same answer if you later reset your password.

Step 4: Confirm access to the portal

After signing in, the List Entitlements page opens. This shows the licenses assigned to your organization.

If you're a Portal Admin, you'll also have access to options for managing portal users.

✅ Done — your portal account is ready to use.

Bookmark materialise.flexnetoperations.eu for future access.

Related guides

• Need your license details or Activation ID? See Find your ID-based license and Activation ID.
• Need to add or manage portal users? See Manage End-User Portal users. (Portal Admins only.)

Something not working?

• Need to reset your password? See Reset your End-User Portal password.
• Still stuck? — contact Materialise Support.

‹ Back to: About the Materialise End-User Portal