This issue is resolved as of Magics 28.03
This article applies to Magics 28.0, 28.01 and 28.02.
Issue
Thickening of the non-solid support might create open contours for some geometries. This can create empty slices for supports while slicing with some Build Processors (Concept Laser 1.2, Sodick 1.0, Additive Industries 2.6)
Solution
- Update to Magics 28.03
- If supports are imported from a previous Magics version, it is mandatory to regenerate the supports prior to slicing. Otherwise the slicing will use the imported, faulty support as input.
Workaround
Fix the thickened support in Magics - When using thickened support, set the parameters in Machine properties to convert solid support to .stl. On exit from SG mode, check the "planar holes" in the Part fixing info and run the fixing.