Announcements

Urgent Action Required: Update Needed to Restore License Server Connectivity

You may experience issues starting or using your Materialise software if your PC is connected to a Floating License Server.

This is caused by a problem in the Materialise Floating License Server, which prevents connected client PCs from validating their licenses.
As a result, the software on those PCs cannot be used until the license server is updated.

To restore normal operation, please update the software on the server where the Floating License Server is installed using the installer below.

Copy and paste the link into your browser:

https://softwaredistribution-downloads.materialise.com/other/fls/FloatingLicenseServer_7.8.2.0.msi?Expires=1761653036&Signature=CCG6Ojlzzt0WNN4qO3IM5LsaYzb1WylE06EuP9qJEvzaRQLzEPq-kP2Wj9NpkGCmFKwW1QNfWM4sKkDybHuE9wN7cjpYWjcChaSnyA4BR-NwxIfHVV4IXkNYEhlsCy0cpfiGcqE-v7BvpOIKtxRBTCQp1u00q7FeCVKm6sb3utM~oIRnFdWuNePuYYSSJuo9Z7IqLqy-zHLlS5TDZVuvknu9PECq9O4xNnaye2cuOc41J9TCQe18MsdxU6mOD92sBLxz6DrLO2VF~ksM3WOdGuUtByPpd5TMD~~HLm9dJBcHCRcdK7Mb5Dnnb4WD51ia7W4Pn1IyBKviU59JosNx0A__&Key-Pair-Id=K3AQK0NY9G48OQ

After installation, you will be prompted to restart the server — please proceed with this step.

All licenses, configurations, and settings will remain intact. 
No action is required on individual client PCs connected to the license server.

Important: If you are upgrading from License Server 6.x or running the server on a Virtual Machine with Windows 11, your server licenses may need to be regenerated. Please follow these instructions: Re-host  the license on a new computer. 

We sincerely apologize for the inconvenience this may cause and appreciate your prompt action to ensure uninterrupted access.

If you continue to experience issues, please contact our support team.

 


 

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